Bibby Transportation Finance (BTF), a division of Bibby Financial Services (BFS), announces its new client portal powered by HubTran. The new BTF client portal brings more efficiency for the company’s FreightCheck offering, by simplifying the factoring process to provide proof of delivery invoicing for factoring clients.
BTF works with owner-operators, small and medium size trucking companies, and freight brokers to keep America’s goods moving with its freight factoring offerings. HubTran is the leading provider of back-office automation solutions for factoring and transportation companies.
HubTran will help BTF to speed up processing, increase accuracy and improve customer service by providing a proactive platform that is reliable and easy to use while addressing the most critical challenges for factors like BTF. The BTF client portal project implementation was supported by Mary Ann Hudson, EVP and Head of BTF and HubTran CEO Matt Bernstein, along with a combined team of associates from both companies.
“BTF provides stellar customer service, with Net Promoter Scores higher than 2016 NPS industry benchmarks (according to Net Promoter Network®). This new client portal will only further our success in supporting the clients who rely on us to keep their cash flowing with a simplified factoring process so they can run more truckloads,” said Hudson. “The client portal for our FreightCheck clients was one of our top strategic initiatives for 2017. HubTran has made implementation seamless and easy; best of all, we experienced no delays in our operations.”
After seeing the immediate benefits provided by the platform, BTF has plans to enhance mobile capabilities for the one- to four-truck owner/operator businesses served through FreightCheck. Additionally, HubTran plans to release verification and invoice/payment status modules to further help BTF manage risk and improve cash flow to their customers, a challenge faced by many transportation factoring companies.
Bernstein concludes, “HubTran isn’t just a tech company; we work closely with our customers to understand their operations and business challenges at the detail level. Bibby is one of the most respected teams in the industry and we’re delighted to be working with them to bring our AI platform to their fast-growing operations.”
About Bibby Financial Services
Bibby Financial Services is a leading independent financial services partner to more than 10,250 businesses worldwide providing more than $1.25 billion in funding annually and handling $11.6 billion in annual client turnover globally. With over 44 operations in 13 countries spanning Europe, North America and Asia, we provide asset-based lending and factoring solutions to help businesses grow in domestic and international markets. Established in 2001, Bibby Financial Services North America has seven offices in the U.S. and Canada that support businesses in virtually any industry. We hold memberships in the Commercial Finance Association, the International Factoring Association, and the American Finance Association. Bibby Financial Services is part of Bibby Line Group (BLG), a diverse and forward-looking family business with over 200 years’ experience of providing personal, responsive and flexible customer solutions. To find out more about Bibby USA and Bibby Canada, please visit www.bibbyusa.com or www.bibbycanada.ca.
HubTran (www.hubtran.com) is the leading provider of back office automation technology for factoring and transportation companies. HubTran’s SaaS platform streamlines invoice processing, document management, and exception handling. Customers increase productivity 4X, reduce errors and increase capacity. HubTran’s innovative technology leverages Optical Character Recognition and Artificial Intelligence to simplify back office work without requiring massive investments of time in training and integration. Per-transaction pricing makes it as economical as it is easy.