what our research says

Insights from our Global Business Monitor

Our latest Global Business Monitor Report, found that U.S. SMBs admit they’ve suffered from bad debt over the past year, while many struggle to collect payments from customers on time, stalling cash flow. We found that over a quarter of SMBs do not receive payment within the standard 30 days expectations, putting pressure on business owners to manage the back office rather than concentrate on growing the business. 41 per cent cited collecting payments as their biggest challenge in managing cash flow.

We also found that 34 percent of SMBs say bad debt is affecting growth and profits for SMBs and 25 percent of SMBs are using external financing, up from last year.

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what our research says

The study surveyed SMB owners and decision makers from 11 countries including the U.S., Canada, the Czech Republic, France, Germany, Hong Kong, the Republic of Ireland, the Netherlands, Poland, Singapore and the UK.

To address these challenges, BFS recently published a guide, Get Paid On Time: How to Protect Your Business Against Late Payments, on how SMBs can find alternative ways to protect themselves from the impacts of unpaid invoices and outlining solutions SMBs can take to increase their cash flow.

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